top of page

Shipping Policy

Processing Time

 

- Orders are processed within 1-3 business days after payment is received.

- You will receive a confirmation email with tracking information once your order has shipped.

​

Shipping Location

 

- We currently ship to Canada and the United States.

- Unfortunately, we do not ship internationally outside these regions at this time.

​

Shipping Rates 

​

- Canada: Flat rate of $10 CAD on all orders under $70 CAD.  Free shipping on orders over $70 CAD.

- United States: Flat rate of $24 USD on all orders under $150 USD.  Free shipping on orders over $150 USD.

​

Estimated Delivery Times

​

- Canada: 3 - 5 business days (depending on your location)

- United States: 3 -10 business days.

​

Order Tracking

​

- All orders include a tracking number.  You can track your package using the link provided in your shipping confirmation email.

​

Delays

​

- Delivery times may be affected by holidays, weather, or courier delays.

- We are not responsible for packages delayed by the carrier, but we will do our best to help you track and resove any issues.

​

Lost or Damaged Packages

​

- If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist you.

​

Contact Us

​

If you have any question regarding shipping, please contact us at:

suuport@hj-skincare25.com

​

​

​

bottom of page